At the core of every process, transaction or interaction is a person. User Experience is about intentionally refining that entire experience from beginning to end to ensure the best possible impact and impression.
Using data, technology, some cool tools, a dash of technology, and a whole lot of fantastic talent, we are able to design intuitive, engaging, and highly effective processes and platforms that will delight your customers and enhance the way they experience and interact with your business.
We tailor these experiences through the following competencies:
- Ideation workshops.
- Design thinking
- Concept vetting methodology
- Data studies and analytics
- Research lab: hardware, software knowledge basis
- Industry patterns and standards research
User Experience Design is not about how the experience looks but how it feels. This includes all forms of research, wireframing, prototyping, information architecture, and interaction design.
At each stage, user tests and iterative changes are made to ensure process integrity and alignment to the business product or platform goals.
- Research methodology
- Information Architecture
- Product/Service user testing
- Data studies and analytics
User Interface Design is where we begin to see a personality emerge, it becomes more tangible with actual visual design and interactions.
Platform alignment, usually mobile first, is important and assists dictate certain decisions, with the users' environment always considered.
- Digital Asset Creation
- Interface Design
- Interface creation
- Mobile first (Mobile only)
- Responsive standards
The best-designed user experiences get out of the way and just help people get sh*t done.
Drawing from experience, best practices and leading global design methods, we have developed a robust design methodology that is tailor-made for the local market. Our approach is flexible enough to not only undertake new projects from the ground up, but also to jump in at various stages of a projects lifecycle and bring real value through user-centered design and research.
Our research methodology yields a comprehensive understanding of the project, deconstructing assumptions and uncovering potential roadblocks early on. This process allows us to make informed design decisions around the user experience while considering stakeholder objectives.
Design and Prototype
We begin an iterative wireframing process focused around the user and their journey. This allows for fast paced changes and testing at a low fidelity, before committing to more detailed interactive prototypes, and the exploration of visual aesthetics
Our talented UI designers begin crafting fully responsive digital asset libraries, working closely with other development teams to ensure a smooth transition as the design is brought to life.
Maintain and Improve
We study post-production analytics and user feedback in order to make design revisions that are meaningful and impactful.