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Reliable quality support is imperative for our clients in the Banking industry. Our Falcorp Data Management team supported  800+ Database and RAC instances across 17 African countries.

key Key Objectives

  • 99.7% Production Uptime
  • Support of 800+ Oracle DB and RAC instances
  • Support of Core, Internet and Mobile Banking
  • High availability configurations to reduce downtime
  • Incident , Problem and Change management

client-benefits Client Benefits

  • 24X7 support to Retail Banks across Africa
  • Recoverability times are kept to a minimum
  • Minimal impact to the Banks customers
  • Proactive support
  • A stable and secure Core Banking environment

scope Scope of Engagement

  • Technical Team Leader
  • Senior RAC/Database Specialists
  • Intermediate RAC/Database Specialists

technology Technologies

  • Oracle Enterprise Edition Database 10G and 11G
  • Oracle RAC
  • Oracle Enterprise Manager
  • Oracle Automatic Storage Manager
  • Oracle Recovery Manager
  • Oracle Dataguard

deliverables Deliverables

  • Database and RAC Support
  • Management of four 5TB ODS systems
  • High Availability Implementations
  • Architectural optimization
  • Data Migrations